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JayDee23

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3 years ago

J

JayDee23

1 Rookie

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16 Posts

0

3579

November 14th, 2019 07:00

DRMInstaller_3.2.0.508_A00.exe will not install

Something removed the directory DRM 3.2 was installed in (Windows10).  So now I am trying to re-install DRM 3.2.  I have went into uninstall programs and removed DRM from there.  

A window pops up on executing the installation file:

"One or more newer versions of the product are already installed. An upgrade is not applicable.

c:\Program Files\Dell\Dell EMC Repository Manager"

This directory does not exist on my Win10 PC.

What do I have to manually remove to get an installation working again, please?

  • DM

    Daniel My

    12 Elder

    •

    6205 Posts

    2943

    0

    Posted November 14th, 2019 11:00

    Hello

    I would start by restarting the system. Uninstall and repair operations may require a system restart to complete. If a previous installation is detected then it should show up when you run the executable installer. It should give you an option to repair or uninstall.

    https://www.dell.com/support/home/drivers/driversdetails?driverid=57cx7

    Thanks

  • B

    bbastos

    1 Message

    2926

    0

    Posted November 15th, 2019 06:00

    não funcionou 

  • S

    Senthil_N

    29 Posts

    2850

    2

    Posted November 21st, 2019 22:00

    Hi, 

    Please delete below folder, reboot and try installation again. 

    C:\Program Files\Zero G Registry

    Let us know if it works.

    Thanks,

    #Iwork4dell

  • S

    Senthil_N

    29 Posts

    2801

    0

    Posted November 26th, 2019 06:00

    Did it worked?

     

    #Iwork4Dell

  • A

    Anderson_mendes

    1 Message

    1375

    0

    Posted April 8th, 2022 08:00

    Worked for me. Thanks!

  • EV

    eduardo valderrabano

    1 Rookie

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    1 Message

    0

    0

    Posted April 5th, 2024 23:48

    @Senthil_N​  Thanks it works!!!

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