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tejas.pa

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tejas.pa

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August 20th, 2024 07:59

Open Manage Enterprise alert trigger

I have configured alerts(IDRAC, storage) for poweredge gen13 servers but the alerts are not getting triggered.

Does gen 13 servers are supported in dell openmange enterprise ?

Open Manage Enterprise version which we are using is Version 3.9.0 

  • DELL-Marco B

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    Posted August 20th, 2024 15:20

    iDRAC 8 (Gen 13) is supported but with idrac firmware 2.70.xx.xx

    Dell EMC OpenManage Enterprise 3.9 Support Matrix | Dell US

    Which version is idrac firmware? Can you try to update it?

    Also can you install OpenManage Enterprise version 4?

    Thanks

    DELL- Marco B

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • tejas.pa

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    Posted August 27th, 2024 06:53

    @DELL-Marco B​

    - Have updated idrac firmware to latest version 2.86.86.86 on one server (Gen 13)

    - Set alert policy for that server and tried to change threshold of system inlet temp from IDRAC to generate alert, on Nagios able to see the warning alert via omsa check but dell OME is not triggering the alert. 

  • DELL-Marco B

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    Posted August 27th, 2024 08:47

    Hello,

    here a simila conversation about this issue. Please can you check?

    ‎No Alert Mails from OME - SMTP and Alter Policy created | DELL Technologies

    Also did you try to activate ipv6?

    DELL- Marco B

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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