CWTaik

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7 years ago

C

CWTaik

4 Posts

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May 29th, 2019 17:00

Force device health status to normal?

Hi All,

I have 3 servers that have had HDDs intentionally removed. I have deleted the alerts related to the removal of the drives and re-scanned the hardware but they are still coming up with health status critical. I have no ETA on when or if these HDDs will be replaced, is there any way to return these devices to normal status? 

Regards,

  • CWTaik

    4 Posts

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    Posted May 30th, 2019 19:00

    Hi Chris,

    It looks like my issue has been resolved by resetting the iDrac. For some reason I thought it was going to be more complicated than that.

    Thanks.

  • DELL-Chris H

    7 Practitioner

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    Posted May 30th, 2019 05:00

    CWTaik,

     

    The two things I would start with would be to clear the hardware log and also make sure the server is up to date on BIOS, iDrac, LCC, and the raid controller as well.

    Let me know how it goes.

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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