Description:Unable to process the request because of an error in communication with the Dell Connectivity Services: SCGC-100.

Hello,

What plugin are you trying to activate?

Have you retried periodically in case it was a temporary issue?

Try these steps:

A different browser

Clear browser cache

Restart the appliance

If it is still not working then try these troubleshooting steps to see if any can help resolve the issue:

Verify Required Network Access

Ensure the OME appliance can reach the following URLs over TCP port 443:

You can test this from the OME appliance using:

curl -kv https://esrs3-core.emc.com

Firewall and Proxy Configuration

• Open port 443 outbound to the above domains.
• If using a proxy:
• Go to Application Settings > Console and Plugins > Proxy Settings
• Enter proxy details and test connectivity.

DNS Resolution

Ensure OME can resolve external domains:

nslookup esrs3-core.emc.com

@DELL-Charles R​ the Apex AIOPs plugin

Hello Loosekannon, it's very likely that your system is in warranty because if you are using Apex plugin it means you paid for it.
 
https://www.dell.com/en-au/dt/apex/aiops.htm?gacd=9685819-13109-5761040-271549118-0&dgc=ST&&gad_source=1&gad_campaignid=21027794362&gbraid=0AAAAAC3OuyDCGJE3YIe-0Sa4J_OjfasxR&gclid=EAIaIQobChMIyobykJvojQMVIaVmAh1O0wqeEAAYASAAEgIo9_D_BwE&gclsrc=aw.ds

"Dell AIOps, included with ProSupport agreements"

Troubleshooting is all individual - it could be an issue with OME/Account/Network etc. To assist you properly I recommend raising an official ticket https://www.dell.com/support/incidents-online/en-us/contactus/Dynamic?msockid=02eec40b193f61d40967d131182a6092

Respectfully,