UNSOLVED

Itesears

updated

6 years ago

I

Itesears

2 Posts

1

446

December 6th, 2020 05:00

S2721QS, delayed for 2 months

Ordered S2721QS on November 29. The first estimated ship date was December 4. I got an email today (December 6) and was told delivery delayed to January 18. Can you believe an order will be delayed for 2 months?! I found so many similar posts complaining their shipping and order delay. Dell is absolutely the worst company I have dealt with in Australia in terms of shipping, providing accurate and honest information, and customer service. I was hung up by their sales rep twice and they simply did not know their products. The only thing they are able to do is to process your payment. I really hope this post will be seen by more people. If you do like Dell products, go to other sites to purchase. They will do much better than Dell online.

  • 401

    0

    Posted December 6th, 2020 13:00

    Dell orders typically take a while.

    You can work this to your advantage. Chat in and complain and they might refund you a portion of the charge.

    It took me over a month to get my Alienware. After all the delays and discounts, I saved almost 600. 

  • Itesears

    2 Posts

    393

    0

    Posted December 6th, 2020 14:00

    Wow. Thanks for the tips. let me try and see what they can offer to compensate!