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abower1129

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2 years ago

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abower1129

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March 14th, 2024 15:24

Backup license from SC8000 and reset

This seems like a long shot, but we are attempting to repurpose our out-of-warranty SC8000 system. We replaced this with a PowerStore SAN a couple of years ago, but are looking to use the SC8000 for a lab environment. I started the process of resetting by using these commands on the main controller:

shellaccess developerplatform init hsn set [new HSN]platform init ssn set [new SSN]cs purge all-reset

The system reset, I was able to pull up the unisphere webpage, and I started the configuration using the storage manager client. I am currently stuck at applying a license file. I have a copy of a license file for the system, but it is a pre 6.7 license and won't import on 7.5.2.8.

I haven't done any of the reset procedures on the other controller in the system. I can still login and see all of the information. Is there any way to backup the current license file to reset the entire system and start over? Or is there a way to clear the configuration on the second controller but retain the license and re-add the first controller that was reset?

Any help would be appreciated!

  • DELL-Chris H

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    Posted March 15th, 2024 12:02

    Abower1129,

     

    Currently I don't see a way to do so, I say that because with the firmware being that old you would need the bridge firmware update, which you can't get out of warranty. The bridge came at version 7.x.x.x SCOS, which if you were at that firmware level then you would indeed be able to do as you are requesting, but prior to that version there isn't a way without the warranty.

     

     

    Let me know if this helps.

     

    DELL-Chris H

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    Dell Technologies | Enterprise Support Services

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  • abower1129

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    Posted February 28th, 2025 14:56

    @DELL-Erman O any chance you can help me out here? I saw your response in this thread, but I can't figure out how to send you a direct message.

  • DELL-Erman O

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    Posted February 28th, 2025 15:08

    Hi,

    Unfortunately, I can't do it myself because I no longer have the authority. I couldn't do it myself in that regard either. I'm sorry about that, otherwise I would have helped of course. It would be healthier if you contact the Compollent team.

    DELL-Erman O

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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