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user_26aa1f

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user_26aa1f

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September 5th, 2025 15:42

Chromebook 3100 2-in-1. front camera is blurry

Hello my Dell touchscreen laptop front camera is very blurry need help with with fixing this or direction on how to fix it.

(edited)

  • ejn63

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    Posted September 5th, 2025 15:45

    The resolution of the camera depends on the system model -- what Inspiron do you have (3593, etc)?

    Is the glass clean?

    Is the blurriness present in all applications or just certain ones?

  • user_26aa1f

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    Posted September 5th, 2025 15:51

    @ejn63​ I'm not sure if the inspiron I have but I will look 

    And yes the glass is clean 

    And the blurriness is present in all videos lives  but when I turn on my bottom camera can see myself but it is upside down 

    (edited)

  • ejn63

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    Posted September 5th, 2025 16:58

    You really need to supply the model number -- most Inspiron notebooks have just one front facing camera.  Or is this some sort of a tablet or 2-in-1 computer?

  • user_26aa1f

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    Posted September 5th, 2025 17:43

     The Reg model number is 

    <Private data removed from public view. DELL-Admin>

    (edited)

  • user_26aa1f

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    Posted September 5th, 2025 17:44

    @ejn63 ​this is a  tablet 2-1

  • ejn63

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    Posted September 5th, 2025 18:06

    This is a Chromebook, not an Inspiron.  First thing to try is a Powerwash/factory reset (you will lose everything on the system when you do this).

    https://support.google.com/chromebook/answer/183084?hl=en

    If that doesn't solve the problem, it either needs a hardware repair, or replacement.  The entire system is probably worth between $20 and $40, so repair may not make economic sense, if it is even possible.  If there's a hardware problem with the camera, a USB webcam is a better solution, as a repair will cost more than the system is worth.

    (edited)

  • user_26aa1f

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    Posted September 5th, 2025 18:23

    Okay I will just use my web camera that I have thanks 

  • GauravSyst

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    Posted September 10th, 2025 09:35

    Well I will suggest you to try the following:

    • Check Camera App Settings
    • Update / Reinstall Webcam Drivers
    • Check Dell Camera Settings (if installed)
    • Windows Privacy Settings
    • BIOS & Firmware Update
  • Lutay

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    Posted September 25th, 2025 11:07

    If you have checked all the options but still facing issue, go to the service center. It might be hardware or software problem.