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Yashwanth3965

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2 years ago

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Yashwanth3965

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December 23rd, 2024 06:14

m16 R2, Alienware OS recovery after resetting

Hi, 

I have unfortunately performed a reset on alienware m16 r2 laptop including cleaning the c drive so after this i have just installed clean windows 11 without alienware features. So i have some issues even after installing the drivers like

1. Dynamic refresh rate not working

2. Earlier i used to have option to set refresh rate from 240, 120,60 now only two options available that is 240 and 60

3. I have lost an application called my alienware which i am unable to find in drivers section

4. I have lost some alienwarw features such as when i connect a mouse which is not of alienware it used to say me AWCC not supported for this

like that i dont know how many unknown features I have lost how to recover it please help me 

(edited)

  • Yashwanth3965

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    Posted December 28th, 2024 11:08

    For those who are going to say to install AWCC and etc drivers as solution. I have tried all those available i think the only solution is that dell should provide the windows os along with extra which i have lost while cleaning the c drive (atleast individually not online in public) . Atleast there should a feature in support assist app to install os online provided by dell which make my laptop as same as before reset. Alienware laptops are high end laptops  but i didnot expect that there is no solution available until now for this tiny problem, their services should be upgraded or else they loose their brand value

    (edited)

  • ann_droid

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    508 Posts

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    Posted December 28th, 2024 11:20

    Hi

    I gather it is the ""Alienware Digital Delivery is a preinstalled application that automatically downloads and installs software you purchased with your Alienware system"" that you would want.

    https://www.perplexity.ai/search/download-my-alienware-from-del-kHR4oLTdSa.5oXvBLwu9XQ

    Hope the above helps.

  • ann_droid

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    Posted December 28th, 2024 11:23

    Hi

    Hope this helps...

    Alienware Digital Delivery is a preinstalled application that automatically downloads and installs software you purchased with your Alienware system.

    https://www.perplexity.ai/search/download-my-alienware-from-del-kHR4oLTdSa.5oXvBLwu9XQ