UNSOLVED
PSNT Mismatch
I have inherited an XtremIO gen2 with no configuration information, the cluster needed to be re-IP'ed when I did so the the XMS no longer saw the SCs, even though they were on the same subnet. I droppped the cluster and am trying to create a new one. I have issued the command on the XMS console.
create-cluster cluster-name="XBrickIO-01" expected-number-of-bricks=1 sc-mgr-host="10.20.43.4" cluster-psnt="FNM0XXXXXXXXX"
it runs for about 20 seconds then fails with this message.
Failed to add SC: psnt part number mismatch
*** XMS Completion Code: node_psnt_part_number_mismatch
I do not have maintenance on this device.
Thoughts?
DELL-Sam L
Community Manager
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Posted December 17th, 2020 14:00
Hello GTCC_bt
I am going to send you a private message and if you can send me your serial# I can check on the status of your ticket.
DELL-Sam L
Community Manager
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8147 Posts
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34706 Points
987
0
Posted December 17th, 2020 11:00
Hello GTCC_bt
You will need to call into support for this issue, as support will need to run some commands to clear the error. The commands are only for supports use & not available to customers.