Welcome to the Dell Community @Ic3man_SLO 

File Name

Realtek-High-Definition-Audio-Driver_NYXRR_WIN_6.0.9228.1_A08.EXE

Important Information

This audio driver requires the Waves MaxxAudio Pro application to be installed to have full functionality.

Waves MaxxAudio Pro is now a separate application that can be downloaded and installed from the Microsoft Store.

This package that links to the Microsoft Store application is provided on www.dell.com/support/home under the Drivers and Downloads Audio category.

https://www.dell.com/support/home/en-us/product-support/product/xps-13-9310-laptop/drivers

Best regards,

U2

If you are using VLC or any other amplification software, ensure that both the inbuilt audio output is set to 90% and output volume from amplification software is set to 95%

Hello,

Installed MaxxAudio Pro and restarted the system..nothing has changed..videos still don't work like before

The video doesn't even start, it's at 00:00 timing all the time, so there is no chance for the Audio to even play

Hello once again,

So last time I solved this problem by doing a Restore Point and reverting back and have been preventing my computer from updating ever since. But yesterday Windows updated itself once again via Windows Update and the same problem occured again. And I don't wanna do a System Restore once again and prevent Windows from updating itself, I don't wanna do this indefinitely, this needs to be fixed.

To better explain the problem that I'm having from last time is..online / offline video playback is very slow..ALL videos take like at least 20 seconds to start playing varying from local VLC videos to online YouTube etc, even the Intel Graphics Command Center video in Video section needs long time to start playing.

What I tried so far is I unistalled Intel graphics driver from Device manager and rebooted in safe mode and used DDU (Display Driver Uninstaller) to clean up the graphics driver files from the computer. And then I rebooted in Normal mode and downloaded Intel® Graphics – Windows* DCH Drivers 30.0.101.1069 from the Download Center and installed it and then I also installed Intel Graphics Command Center from Microsoft store. And even after all that the problem of slow video playback persists. I also tried searching for Hardware Acceleration in the Display adapter properties but it's unfortunately not there, so there is no way of disabling Hardware Acceleration.

I would relly appreciate help please.

Somebody please also change the title of this forum post to "Slow Video Playback after Windows Update (videos take long time to start)", cause the current one is a little misleading. Cause last time I didn't know what exactly it was that I was experiencing and I though VLC videos don't play at all, but they do after a while like the rest of the videos whether they are online or offline.

This is driving me mad as well! Any videos load really slow. Youtube, local, Udemy all the same. Initially thought it was my network drivers but only video seems to be effected.

I have a Dell Xps13 9310, i7-1185G7 @3GHZ, 32GB RAM, 1Tb SSD. Windows 10 Pro Version 10.0.19042 Build 19042. Dell utility says all drivers are up to date.