Dear all:

My problem happens when a computer freezes, or "not responding", I go to task manager, and I press "end process" for that .exe program.

However, the problem will not shut down....and the *****.exe still remains in the task manager....

 

next, I try to restart my computer, and the application still wont close...and windows will take like 10 minutes to restart the computer...

 

In normal operational mode, if I program messes up, end process should work...and windows restart fine..

also, before when this problem I had arise, End process is a no problem to frozen programs as well, and restarting windows is also fine...

 

What is going on?

What must be done?

 

your help will be greatly appreciated.