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spyslayer

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11 years ago

S

spyslayer

24 Posts

0

305285

January 6th, 2016 21:00

Windows 7 startup endless loop after W7 update & system restore

Hi, 

I have a Dell XPS 8500, OEM Windows 7 64-bit installed, nvidia geforce GT640.
I did a Windows update last week but i stop halfway due to thunderstorm, i did a system restore and then continue Windows update the next day. 

now my PC restart automatically after a few hours, so I did another system restore but this time the system restore was not successful, and now my PC is stuck in endless restarting cycle.

Can someone assist me step by step? thank you in advance!
  • S

    spyslayer

    24 Posts

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    Posted January 10th, 2016 16:00

    i tried several times but my PC always shut down and makes  loud noise when in the “Startup Repair" stage . pl advise.

  • I

    ieee488

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    Posted January 10th, 2016 17:00

    Reboot

    F12

    Dell Diagnostics

    That thunderstorm may have zapped your PC.

  • R

    robertpr

    8 Posts

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    Posted January 10th, 2016 18:00

    Is Dell diagnostics built into the laptop? Inspiron 3542

  • I

    ieee488

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    Posted January 10th, 2016 18:00

    It is a partition on the hard drive unless you deleted it.

  • L

    LSUFAN51

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    Posted January 10th, 2016 19:00

    https://youtu.be/WDpvQ3qwy1c

  • L

    LSUFAN51

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    Posted January 10th, 2016 19:00

    " Is Dell diagnostics built into the laptop? Inspiron 3542 "

    :emotion-2:

    Yes, click on link below:

    https://youtu.be/WDpvQ3qwy1c

  • S

    spyslayer

    24 Posts

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    Posted January 19th, 2016 06:00

    pc shut down during Dell Diagnostics extended test... pl advise.

  • S

    spyslayer

    24 Posts

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    0

    Posted January 19th, 2016 06:00

    pc shutdown during Dell Diagnostics extended test. pl advise

  • I

    ieee488

    6 Operator

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    Posted January 19th, 2016 06:00

    Were you running on battery and the battery drained?

    Otherwise, you have failed hard drive.

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