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se224141

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18 years ago

S

se224141

43 Posts

0

10687

September 13th, 2008 03:00

Unable to restore from recovery partition

I am unable to restore my computer from the recovery partition. When I
double click Tools\PCrestore I get the message below and nothing
happens.

"Access to \Tools\dp.sc was denied."

Could you please suggest me what I can do to restore this computer
from recovery partition?

 

 

 

Inspiron 530 Viiv E6550 Core 2 Duo Processor (2.33GHz, 1333Mhz FSB, 4MB cache)
Windows Vista Home Premium
Avast Home Edition
Memory Dual Channel 2048MB (2x1024) 667MHz DDR2
Hard Drive 500GB Serial ATA2 Non Raid (2x250GB) 7200Rpm Dual HDD Config
Video Card 256MB nVidia GeForce 8600GT 1
Audio Integrated HDA 7.1 Dolby Digital capability

  • C

    C3PO5

    2 Intern

    •

    2693 Posts

    692

    0

    Posted September 13th, 2008 04:00

    Hi

    You reboot your computer just after the Dell logo goes away you

    tap F8 then you will see repair my computer at the top of that page .

    Good Luck

  • S

    se224141

    43 Posts

    692

    0

    Posted September 13th, 2008 05:00

    Yes when I press F8, I see various options. However, "restore to factory default" or "reformat the computer" is NOT there.
  • J

    joecapp

    2 Intern

    •

    632 Posts

    692

    0

    Posted September 13th, 2008 11:00

     You probably corrupted the recovery partition and that option is now no longer valid.
  • S

    se224141

    43 Posts

    692

    0

    Posted September 13th, 2008 15:00

    @Red Dawn wrote:

    se224141,

     

    Have a look HERE for instructions.

     

    Good Luck.

    Thanx. Icould restore but after uninstalling DELL SUPPORT and other useless programs that DELL ships, my Internet connection has become slower. What goes wrong? 

    Message Edited by se224141 on 09-13-2008 06:31 PM

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