I purchased my Dell last February and the set up included TaxCut 2002. Used the software to file my taxes and it worked fine. As the year wore on, my husband uninstalled TaxCut 2002, as we had the CD Rom and he figured if I needed it again I could always reinstall it. WRONG!

For some reason, when I put the CD in to my computer, the installation begins to run and after I agree to the licensing, I get a message saying something to the effect of "Are you attempting to install an illegal copy of TaxCut?" and of course I say NO, because I am not. Then it simply keeps popping up with the same message. For some reason, the TaxCut CD now thinks I am a pirate. But I am just a housewife trying to get a look at my tax data from last year.

I contacted H & R Block, who told me to take my problem to Dell. I took my problem to Dell, and they told me to take it back to H & R Block. So I sent an email to Dell tech support, and they sent me a huge pile of gibberish via email that appears to address Windows operating system errors.  AAArrrggghhh!

I just want to know why the heck the software on my CD Rom won't install! Why does it think the copy is illegal?

My husband said that when he uninstalled the software, there were files that did not all "go away" so he manually deleted them. Also, I have Ad Aware running on my machine, and I am worried that it may have deleted something important as well.

Before I spend any more money on H & R Block software, that pretty much runs once and then calls me a liar, does anyone have any idea what on earth could be causing this? Any helpful information would be greatly appreciated!!!

Thanks!

Tre