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darobin

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18 years ago

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darobin

22 Posts

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October 6th, 2008 15:00

System Information NFO Error ?

For a couple of weeks now I have been

getting a System Information Cannot Open

This NFO File.  It might be corrupted etc...

 

Several calls to Dell support have been

unable to solve this for me -- all they 

can tell me is to go through the startup 

programs, disable each one, and restart,

which would take hours.

 

Can anyone help with this?

 

Thanks

  • darobin

    22 Posts

    1876

    0

    Posted October 6th, 2008 15:00

    And no, there is no specific file

    name attached -- except "System Information"

    which is obviously part of Microsoft VISTA?

  • Davet50

    6 Operator

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    14442 Posts

    1876

    0

    Posted October 6th, 2008 15:00

    Please post your Dell model number, as well as any spec you have.

    Is there a specific file name attached to the error. 

  • Davet50

    6 Operator

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    14442 Posts

    1876

    0

    Posted October 6th, 2008 15:00

    Is there any more info on the erro than you first provided such as a file or program name?

     

    Another thing to try is to boot into Safe Mode. Tap the F8 key when you see the Dell splash screen see if it gives the same error. 

  • darobin

    22 Posts

    1876

    0

    Posted October 6th, 2008 15:00

    Thanks .... I am using a XPS 1330

     

    running Vista Home Premium 

  • darobin

    22 Posts

    1876

    0

    Posted October 6th, 2008 17:00

    OK -- on SAFE startup the problem

    does not recur.....any further 

    advice?

     

    THanks again

  • mombodog

    2 Intern

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    12735 Posts

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    Posted October 6th, 2008 20:00

    Open nfo files using notepad.
  • 1876

    0

    Posted October 7th, 2008 17:00

    Hi,

     

    See if information in this article helps.

     

    MSINFO32 and Long File Names

    http://www.winhelponline.com/articles/263/1/MSINFO32-and-Long-File-Names.html

     

  • darobin

    22 Posts

    1876

    0

    Posted October 7th, 2008 17:00

    Well, thanks but the whole point is to not

    have to see that NFO error every time I 

    start up in the first place.

     

    I don't want to be opening these messages,

    just eliminate them...

  • 1876

    0

    Posted October 8th, 2008 02:00

    Let's see if there are references to msinfo32 or .nfo in the startup points.

     

    Download Startup Tracker application from this page:
    http://www.dougknox.com/xp/utils/xp_starttrack.htm

     

    Launch the program, and click the "View log" button. Post the contents of the log file here.

     

    Note: No need to post the following sections of the log:

     

    -- Running Processes --
    -- Running Services --