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drgas

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20 years ago

D

drgas

8 Posts

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2228

April 27th, 2007 22:00

stop error

I have an Inspiron 6000 running XP. I get BSOD with the following error message: STOP : 0X0000000A (0X000000B0, 0X00000002, 0X00000000, 0X804EE24B) every time I shut down, reboot, plug a device into a USB or change a CD/DVD. Can anyone help? Thanks.
  • T

    tgsmith

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    Posted April 28th, 2007 02:00

    Drgas,
     
    See this link regarding a Stop: 0x0000000A bugcheck:  http://support.microsoft.com/kb/314063
     
    You may need to consider a repair install of Windows.  This will repair Windows files without destroying your data.
     
    Tony
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    drgas

    8 Posts

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    Posted June 2nd, 2007 13:00

    I identified the problem. I ran Dell's Crash Analysis Tool. It identified that I had a corrupt file in Norton Internet Security 2006. I contacted Norton and they provided a free upgrade to NIS 2007. This solved the problem.
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    tgsmith

    1 Rookie

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    Posted June 4th, 2007 00:00

    Drgas,
     
    Good.  Glad you got your problem solved.  Thanks for posting back with resolution.  Helps everyone viewing these posts.
     
    Tony

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