Make sure you back up the data first. This is the most important thing to do before reloading OS. After this, just pop the CD or DVD in, reboot your machine (press F12 on most machines to choose to boot from the CD/DVD drive)... then follow the instructions on the screen. It's very straight-forward. Good luck!

Samual007

It would help to post the computer model.

If your computer was shipped after 7.16.04, then you should have the Dell's PC Restore by Symantec Utility on the hard drive, that restores the system to factory condition.

If your system was shipped prior to 7.16.04, then check out either of the following,

First, you disconnect all the peripherals from the system except the keyboard, mouse and monitor.
How to configure Dell Dimension series system to boot to the CD or DVD drive.

You can use either of the following guides,

How to reinstall XP or Dell's Restallation Guide.

Bev.







===================================================
Please don't send me questions about your system by DCF Messenger.
Post the issue in the appropriate Board, where they will be answered.