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Problem starting windows xp
While trying to install Lexmark printer on my Dell 4600 computer it restarted itself and this came up:
Stop c000021a [fatal system error]
The windows logon process system terminated unexpectedly with a status
of 0x00000096 [0x00000000 0x00000000]
The system has been shut down.
That message comes up each and every time no matter what I do and the screen is green
I don't know how to correct this problem, can someone please help me ?
Respectfully
toyforme
- Hello :smileyhappy:If you can`t even boot into Safe Mode you will have to do a "Repair" of XPA repair won't lose any data, other than Service Pack (if not on CD), any Windows Updates and unsigned drivers, which will need to be re-installed afterwards.
Stay offline to do a repair and do not go online again without a firewall enabled. After repairing XP, install Service Pack (if necessary), firewall and then you must install all Critical Updates next.How to Repair XP
Boot up with the XP CD in the drive and let Setup run. Go past the first "R" repair option by pressing Enter just as if you're doing a clean install and you'll eventually come to an option to "Repair an existing installation". Select this one.http://www.theeldergeek.com/repairing_windows_xp.htm
Scroll way down page to
Windows Installation CD - Repair Current Installation
mombodog
2 Intern
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12735 Posts
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Posted February 1st, 2007 17:00
This occurs when Windows switches into kernel mode and a user-mode subsystem, such as Winlogon or the Client Server Runtime Subsystem (CSRSS), is compromised and security can no longer be guaranteed. Because Win XP can’t run without Winlogon or CSRSS, this is one of the few situations where the failure of a user-mode service can cause the system to stop responding. This Stop message also can occur when the computer is restarted after a system administrator has modified permissions so that the SYSTEM account no longer has adequate permissions to access system files and folders.