Maybe this will point you in the right direction:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829147

Ron

Make sure you did a clean install when you upgraded from ME to XP or this won't be your last error message. I have PIP 2001 and it works fine with XP. You cannot upgrade from ME without doing a clean installation. The upgrade disk will work for a clean install. Just have your ME disk ready to show when asked for proof.

OH NO! :-0 NOT A CLEAN INSTALL!!!

I was hoping I wouldn't have to resort to that. There were a few minor programs that wouldn't run when I upgraded to XP, but I didn't mind tossing them. However, Picture It! represents a major program, so I hope I can salvage my version. XP came with "Picture It! Express 9", but it is not as robust as the original. Perhaps there is a conflict between the two.

I can try deleting all the "Picture It!" programs and then re-installing Picture It! 2001, if you think that might help.

Doing a clean install, with all the stuff on my machine, with all the intermediate upgrades, to me, is a really scary proposition.

Thanks for the help.

Ron

A clean install is daunting if you have not done it before . . but you will thank yourself a thousand times if you take the time to do ir right. 

This is a really good guide for reinstalling on a Dell:  http://www.djdenham.com/Install%20Procedures.htm

Ron

Given choice of clean install and deleting/reinstalling Picture It, you know what I'd try first. Certainly possible the 2 versions are conflicting, so get rid of both and reinstall the one you want. If that doesn't work, well... :(

I don't think you'll have to worry about any intermediate upgrades you previously did for ME for a clean install of XP. Just back up all your data files to CD first.

Ron

Message Edited by RoHe on 04-13-2005 06:36 PM