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NMLOBO

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23 years ago

N

NMLOBO

2 Posts

0

1985

January 19th, 2004 19:00

Log In Loop

After running McAfee virus scan, on my other PC, I shut down. When I came back and turned Pc on it took me to the user WELCOME screen as always but when I chose my use name it simply flashed and took me back to the WELCOME screen and said "logging off" I can not even get into the desk top. There are no error messages. It just keeps looping. Do I need to renstall my Windows XP. If so, will I lose everything else that is installed?

Thank you in advance for any help.
  • gryjhnhpe

    2 Intern

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    Posted January 19th, 2004 21:00

    1st try Safe Mode then System Restore.
    Enter Safe Mode by tapping F8 during Startup until Advanced Menu is displays then select Safe Mode by using arrow keys & press Enter.
    If above works Update Virus info & scan Computer again.

    Message Edited by gryjhnhpe on 01-20-2004 11:26 AM

  • NMLOBO

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    Posted January 19th, 2004 22:00

    Thank you for your time Gary...I already tried that with no success...I get the log on screen alright then when I click on any users name it flashes to the desk top and then right back...with the "logging off & saving settins message..Then I am right back where I started...
  • gryjhnhpe

    2 Intern

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    Posted January 19th, 2004 22:00

    OK , I added Edit , update Virus info before re-scan so if you've done that you could try a Windows Repair from boot of XP CD before a reinstallation of XP OS.
    With Repair won't loose installed Programs or Data.
    Not the 1st R for Recovery Console but start Install then select then next R for Repair from the next screen displayed.
    If you Repair you will have to download the Windows Updates again including SP1a unless its shown on your XP CD.
  • Malinthas

    250 Posts

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    Posted January 22nd, 2004 23:00

    I'm having the same issue.  I can log in when the PC is in safe mode, either with the built-in Admin account or my account.  I even tried creating a new account, but I'm caught in the loop no matter what.  Scanned with up-to-date, freshly-installed spyware and virus software, didn't help.  Used System Restore to go back as far as I could, didn't help.  What options do I have left?