UNSOLVED

Casiano

updated

11 years ago

C

Casiano

1 Rookie

•

5 Posts

1

3629808

August 11th, 2015 08:00

Latitudes e6400 and Windows 10

Will Dell be adding support for Windows 10 to the e6400s Latitude series laptops?  As of right now Windows 10 is not listed as a compatible operating system for my computer so, I have no bluetooth capabilities.

  • Philip_Yip

    11 Legend

    •

    16052 Posts

    •

    65915 Points

    37283

    0

    Posted August 11th, 2015 12:00

    The Dell Wireless 370 Bluetooth card is a Broadcom card.

    Install the Broadcom Bluetooth Update (Widcomm Windows Bluetooth Software):

    http://www.broadcom.com/support/?gid=2

  • Flooby

    2 Intern

    •

    3031 Posts

    37283

    0

    Posted August 11th, 2015 13:00

    Can't speak specifically to the BT question but I've been running it on my E6420 since 07/29 and have had zero problems with the transition.  Configuring the privacy settings took longer than the upgrade process itself.  (It seems MS wants us to share everything but our hat sizes with the rest of the world.)

    No driver issues whatsoever with my configuration - everything worked from the first boot.

  • Casiano

    1 Rookie

    •

    5 Posts

    37283

    0

    Posted August 13th, 2015 07:00

    Hi, I did download the BT Software you recommended. It's running trying to detect the Bluetooth device, Broadcom USH w/swipe sensor, but the this device is not turned on and I can't do so because the device did not migrated When Windows 10 was installed. BlueTooth does not show under settings/devices, so I can't turn it on. The Bluetooth software download that you recommended is running but waiting for me to turn it on. What can I do? thanks Teo
  • speedstep

    11 Legend

    •

    46969 Posts

    37283

    0

    Posted August 13th, 2015 08:00

    The broadcomm USH is not bluetooth software its the Control point software package.

    http://www.dell.com/support/article/us/en/19/SLN129590/en

     

    The Broadcom Unified Security Hub USH drivers are included in the Dell ControlPoint Security Device Driver Pack, these drivers are located in the ControlPoint download category for your computer.

    It also includes drivers for:
    Broadcom Trusted Platform Module
    Atmel Trusted Platform Module
    STMicroelectronics Trusted Platform Module
    Winbond Trusted Platform Module
    O2Micro Smart Card Reader
    Dell Smart Card Keyboard
    UPEK TouchChip Fingerprint Reader
    Authentec Fingerprint Reader
    Vista Storage Driver Update (for ATAPI.SYS)

    http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverid=V3P97

     
     
    Windows 7, 64-bit
    Windows Vista, 64-bit
    Windows XP, 64-bit

    Latitude XT2 (Early 2009)
    Latitude E6400 (Mid 2008)
    OptiPlex 380 (Late 2009)
    Latitude E4310 (Mid 2010)
    Latitude E6410 (Early 2010)
    Latitude E6410 ATG (Early 2010)
    Latitude E5510 (Mid 2010)
    OptiPlex 580 (Early 2010)
    Latitude E5410 (Mid 2010)
    Latitude E6510 (Early 2010)
    Precision M4500
    Precision T3500 (Early 2009)
    OptiPlex XE (Early 2010)
    OptiPlex 980 (Early 2010)
    Precision M6500
    Latitude 13 (Mid 2010)
    Latitude E6400 ATG (Mid 2008)
    OptiPlex 760 (Late 2008)
    Latitude E4300 (Late 2008)
    Latitude E6500 (Mid 2008)
    OptiPlex 780 (Late 2009)
    Precision M2400
    Precision M4400
    Precision M6400
    Latitude E5500
    Latitude E5400 (Mid 2008)
    OptiPlex 960 (Late 2008)
    Latitude E4200 (Late 2008)
    Precision T7500 (Early 2009)
    Precision T5500 (Early 2009)
    Latitude E6400 XFR (Mid 2008)
    Latitude Z (Late 2009)
    Latitude XT2 XFR (Late 2009)

  • Casiano

    1 Rookie

    •

    5 Posts

    37283

    0

    Posted August 13th, 2015 09:00

    Hi,

    That did resolve my problem. Now my Credential Vault is working.

    Thanks a lot.

    Teo

  • petergun

    21 Posts

    37283

    1

    Posted August 29th, 2015 23:00

    Hi,

    I have upgraded two e6400 from Win7 Pro to Windows 10 Pro. One has Nvidia video the other Intel.

    Both have 4 Gig Ram & 500gb HD.

    I did have to reinstall the Dell Webcam Central Program & Mouse Pad Drivers.

    Blue Tooth was the only driver I needed to source from another supplier.

    The Broadcom Blue Win 10 Blue Tooth drivers from Lenovo work. Do a google search and they will get your Bluetooth adaptor up and working.

    Lastly you can get Win 10 Nvidia Quartro drivers direct from Nvidia.

    Both laptops work well and pass the Dell Standard, Extended & Stress Test fine.

  • skeivani

    1 Message

    37283

    0

    Posted November 15th, 2015 06:00

    Device Manager showed not a single unknown device. I mean I should have seen the Bluetooth device as a not installed device on Device Manager.

    I did as you wrote, It simply worked ! (tried many solution available on the internet for about 3 hours !)

    Thanks !

  • everettlf

    3 Posts

    37283

    0

    Posted November 23rd, 2015 11:00

    I don't have any information on bluetooth, but I am trying to install Win 10 on a Dell Latitude E6400 and keep getting a message that the CPU is not compatible with Win 10 and that NX must be enabled in BIOS. From what I have been able to find out NX is a security option on AMD computers and Intel has an equivalent called XD which I have enabled but I still get the same error.

    Did you encounter this when you installed Win 10 and do you have any suggestions?

  • Mary G

    6 Operator

    •

    20095 Posts

    37322

    0

    Posted November 23rd, 2015 13:00

    That model is not supported by Dell for win 10 since there are no win 10 drivers available. It would be best to stick with the OS you have now and get windows 10 on your next computer. That model is 6 years old so you are due for a new laptop.

  • petergun

    21 Posts

    8367

    0

    Posted November 23rd, 2015 15:00

    Just a few questions for you so I can give you the best advice. 1/. What is the model number of your CPU? Are you doing a Win 10 upgrade from Win 7 (Service pack 1 installed) or Windows 8 or 8.1?

    The two Dell Latitude e6400 I upgraded where running a clean install of Win 7 Pro (64bit) with all Dell drivers installed. Win 10 keeps drivers it needs from the previous OS instillation. I had to install Touch Pad Drivers & Blue Tooth Drivers as per my previous post.

    If you have the Nvidia Video Graphics option then you can get the driver from Nvidia.

    On the Latitude e5400 Win 10 didn't recognize the Intel Graphics however from Device Manager I simply choose update drivers and it found the drivers on the net so no problems.

    Most Win 10 upgrade problems come from a corruption of the present OS instillation and that is why I backup my personal data and do a clean install of the OS, Drivers & programs; then the Win 10 upgrade and have had no failures yet.