UNSOLVED

travlingtexanma

updated

20 years ago

0

5624

February 10th, 2007 23:00

Half a sound card

So I installed Windows Vista Buisness on my dell inspiron 9300 laptop because it is what my school offered through MSDNAA.  I purchased the Buisness to Ultimate Upgrade and upgraded the install of Windows.  Upon instalation, i lost the ability to get sound out of my headphone jack! I cant figure out why, i tried reinstalling the driviers for the sound card (SigmaTell C-Major) and am still having the problem.  I can still get sound of my on board speakers fine, but if i plug in headphones or outside speakers, I lose it all.  I was able to get sound out of the headphone jack before i upgraded to ultimate, so this is an issue cause either by upgrading or by ultimate itslef. Has any one else had this problem? Does any one know how to fix it?


Message Edited by travlingtexanman on 02-10-2007 08:07 PM

Message Edited by travlingtexanman on 02-10-2007 08:30 PM
  • 556

    0

    Posted February 11th, 2007 04:00

    I had EXACT same problem.. upgraded from Bus. to Ultimate on my 9300... no audio when I hooked up my speakers.
     
    Solution: Re-install the Intel Chipset Drivers and Sigmatel audio drivers, restart comp. and you should have audio.  Worked for me, let me know if it worked for you
  • 556

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    Posted February 11th, 2007 19:00

    Hahahahaha wow, that was simple.  Good call, thx for the help.  I must have reinstalled the sound card 5 times.  I never would have thought of reinstalling the chip set.  What made you think of that?  Well needless to say, It worked.  Thanks alot. 
  • Midrash

    3 Posts

    556

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    Posted February 15th, 2007 18:00

    I have the exact same issues. But i am not sure how to do what you prescribed. can someone give me a more detail intstruction on how to reinstall the intel chip set and sound card?
  • 556

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    Posted February 15th, 2007 21:00

    Sorry, I wasn't very clear...
     
    What I meant was reinstall the driver software for the chipset and sound card.
     
    Go to support.dell.com, search for drivers, download them and install them.
  • 556

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    Posted February 16th, 2007 01:00

    hmm.. the only other thing I did was restart the computer... thats it
  • Midrash

    3 Posts

    556

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    Posted February 16th, 2007 01:00

    ok I reinstalled the Intel chip set and the sound card drivers, restarted. Still do not have headphone jack working.
     
    The intel chip set was for xp (r114079) and the sigma tel (R99254) c-major audio was for vista.
     
    Is this what you guys did? Can you let me know if thei was right and what I might try next?
     
    Thanks
  • Midrash

    3 Posts

    556

    0

    Posted February 16th, 2007 13:00

    Yes, I did that too.........
     
    Can you confirm these are the drivers you used.
  • 556

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    Posted February 17th, 2007 05:00

    Yes, I used those two drivers....
     
    Try:

    1) Uninstall Sigmatel Audio Driver/Audio Card in Control Panel
    2) Restart
    3) Install Intel Chipset Drivers again
    4) Insall Sigmatel Audio Drivers
    5) Restart