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Getting Vista OS CD
I just got a E521 Dell Machine with Vista Premium. Just delivered today. I was disappointed when opening the box that it did not contain a physical OS CD. I know Dell machines come with the rescue partition, but makes me feel better having a Physical CD. Anyone know if its possible to request one from Dell? even if it cost some small amount of money. I remember in the past you could buy XP disk for like 10 dollars.
DELL-Aaron W
311 Posts
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Posted February 22nd, 2007 12:00
You should have received a disk with your system. This link at the top of the boards has several ways to contact us to have one sent out.- I'm in the Chat room queue right now. Thank you for your help. Update: The agent I chatted with initiated a replacement request. The replacement order will be processed within the next 5-7 business days and once it's shipped out of Dell, it will be delivered via the Next Business Day shipping. So Hopefully in the next two week I'll get the CD.
Message Edited by Jnetty99 on 02-22-2007 11:00 AM DELL-Aaron W
311 Posts
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Posted February 22nd, 2007 19:00
Good news!- On order has been added to my account, no mention of Vista, but to me it looks like all Dell Internal names.
1 JX131 Kit,Compact Diskette,Resource Compact Disk,Dimension E521 $.00
1 JW762 Kit,Software,Overpack,VHP32 Digital Video Disk Drive English $.00
1 H8516 Compact Diskette,Software DELL-APPS,BKUP25,Dimension $.00
Never mind... VHP32 Vista Home Premium DVD
Message Edited by Jnetty99 on 02-23-2007 09:11 AM
Jnetty99 wrote:
I'm in the Chat room queue right now. Thank you for your help. Update: The agent I chatted with initiated a replacement request. The replacement order will be processed within the next 5-7 business days and once it's shipped out of Dell, it will be delivered via the Next Business Day shipping. So Hopefully in the next two week I'll get the CD.
Message Edited by Jnetty99 on 02-22-2007 11:00 AM
I had request for CD I didn't get last Friday night. Same message you got. It was shipped on the 20th and I got it the 21st. FAST!- I just got an automated phone call from Dell at work. The machine my order process was delayed but not has been fixed and the item should ship within two business days. Once I get it to call dell for "schedule my service". The website states it has shipped but no tracking. They are pretty fast with everything...
update: says shipped with DHL tracking...
Hopefully i'll get it Monday, but yes fast service.
Message Edited by Jnetty99 on 02-23-2007 11:50 AM
axmaus
15 Posts
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Posted February 22nd, 2007 05:00