UNSOLVED

JUSHORT

updated

22 years ago

J

JUSHORT

6 Posts

0

3112

December 21st, 2004 02:00

error parsing voucher?

Trying to upgrade Adobe Acrobat Reader from 5 to 6-  and get "error parsing voucher"  which prevents download from happening.  Don't know what this means or how to fix it.
On my desktop, I now have  Microsoft XML 4.0 Parser SDK icon.but don't know when it appeared. I do install Microsoft updates when suggested-Is this causing the error parsing voucher?? 
I also recently became a new customer of DSL Verizon/MSN Premium- converting from MSN dial-up-  so at this point, I'm confused at all the little things that are now popping up as problems- trying to decide who to call??   
Verizon help is not turning out to be real knowledgeable about much! Would appreciate some guidance.
  • Flooby

    2 Intern

    •

    3031 Posts

    116

    0

    Posted December 21st, 2004 09:00

    See if this helps:

    http://www.deerbrook.com/downloads/sysreqs/new_page_16.htm

    Alternatively, you might consider sticking with an earlier version of Acrobat Reader, unless you absolutely have to have the newest one.  I had nothing but trouble with 6.0, and have been completely trouble free with 5.05 on a variety of systems/operating systems.