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drew64

updated

18 years ago

D

drew64

20 Posts

0

2138

July 20th, 2008 13:00

Desktop icons disappear and reappear.

I have a Dell 8400 runing win xp SP2. The past week my daughter was using the computer and said an error popped up and disappeared but I could not get the error message again. Now almost everytime I boot the machine the desktop icons disappear and then reappear every 30 seconds or so. Only part of my start menu shows when I hit the windows key and I cant get my firefox 3 to start up. It usually freezes after a while as well. I have run my antivirus and adware/spyware programs as well as defragmented and cleaned up everything but still no help. I am actually typing this from the computer in safe mode which seems to work. I did install nero 8 from the internet but do not think that would be the problem. Any ideas on where to start. Like I said the safe mode works and I did try sytem restore but it could never restore it. No matter how far back I went. Have a lot of programs on here and would hate to have to do a reinstall or get a new computer at this time since Win XP to me is better than Vista.
  • Nebon

    17 Posts

    753

    0

    Posted July 21st, 2008 00:00

    Hi Drew64,

     

    Please check the event viewer and see if you can find this error.

     
    1. Press the start button or the windows icon on your keyboard.
    2. Press the run icon . You can also press the windows icon + R.

    3. Into the dialog box that has just appeared type eventvwr.msc. You should then see a screen like this:

    [c

    Note: The left hand pane may contain fewer or more categories featured on the picture above.

     

    4. Left click on the first category in the left hand pane, in this case it is application.
    5. In the right hand pane search for errors that have the same date and time that your error occurred. When you see an error with a similar time and date to when the error occured, right click and select 'Properties' from the drop-down menu. If you do not find an error with a date and time similar to that error, select the next category and repeat step 5.

    6. You should then be presented with a screen like this:


    7. Please copy and paste the description of the error into the next post and hopefully we can try and diagnose it.

     

    Have a great day

    Nebon

     

    Message Edited by Nebon on 07-20-2008 08:53 PM
  • drew64

    20 Posts

    753

    0

    Posted July 21st, 2008 15:00

    I have what appears to be a bunch of errors under applications and a few warnings from different dates. I cant seem to get the cut and paste to work right. I did a print screen and placed it in paint but cant attach it to the post here.
  • drew64

    20 Posts

    753

    0

    Posted July 23rd, 2008 00:00

    well found out my iexplore.exe was corrupt so I had to have a win reinstall done.
  • Nebon

    17 Posts

    753

    0

    Posted July 23rd, 2008 01:00

    Hi Drew64,

     

    Glad to see it finally got solved.

     

    Have a great day

    Nebon