UNSOLVED

Lil Lost

updated

20 years ago

LL

Lil Lost

1 Rookie

•

72 Posts

0

15373

February 17th, 2007 04:00

Dell Tool Reset Download

Hello,
   I wonder if my other post was sent or not, I clicked Submit Post, but nothing happened.:smileyindifferent:
  • tgsmith

    1 Rookie

    •

    2862 Posts

    459

    0

    Posted February 17th, 2007 04:00

    Lil Lost,
     
    Nope.  This is the 27th of all your posts and the only post on this date.  So how can we help you?
     
    Tony
  • Lil Lost

    1 Rookie

    •

    72 Posts

    459

    0

    Posted February 17th, 2007 04:00

    Hello tgsmith, and thanks, hopefully you can help me.
     
      Hello   
    Am sorry, if this post Posted twice, but since I clicked Submit Post, and nothing happened, am sending this Post, again.
          I have a Dell Dimension 2400 PC, I have downloaded the Dell Tool Reset, but when I click Finished, it will not launch open, hopefully someone can please help me, with this problem, and Thanks, for the help, that someone might be able to give to me.
     
     
    lil lost
  • Lil Lost

    1 Rookie

    •

    72 Posts

    459

    0

    Posted February 17th, 2007 05:00

    Hello tgsmith,
       Thanks for your help, but how can I double click on 92578.exe file , if I can not find it, it is like my computer ate that file. I do understand what it does.
     
     
    lil lost
  • tgsmith

    1 Rookie

    •

    2862 Posts

    459

    0

    Posted February 17th, 2007 05:00

    Lil Lost,
     
    After the Dell Reset Tool package downloads the installation should start automatically and extract its files.  If it does not, double-click on the 92578.exe file you download.  It should start automatically.  If it does not then navigate to the folder to which your files were extracted, and run the  dreset.msi in the folder where you extracted the files. 
     
     The Driver Reset Tool basically scans the system resets malfunctioning drivers to the original drivers available in the system. 
     
    Hope this info helps.
     
    Tony
  • tgsmith

    1 Rookie

    •

    2862 Posts

    459

    0

    Posted February 17th, 2007 21:00

    Lil Lost,
     
    Right click on Start.  Left click on Search.  In the Search window:
    Type 92578.exe in the box under "All or part of the file name: "
    Click on the down arrow of the box under "Look In:"
    Click on Local Hard Drives (C:)
    Click on the Search Button.
    When the 92578.exe appears in the right pane, just double-click on it to run the application.
     
    If it doesn't appear in the right pane, then click the Back button, double check your entries, and try again.
     
    Let us know how you fare.
     
    Tony
  • Lil Lost

    1 Rookie

    •

    72 Posts

    459

    0

    Posted February 18th, 2007 00:00

    hello tgsmith,
         that did not work, :smileysad:, I do thank-you for trying to help me out.
     
    lil lost
  • tgsmith

    1 Rookie

    •

    2862 Posts

    459

    0

    Posted February 18th, 2007 01:00

    Lil Lost,
    Do you mean you found it, double-clicked on it and it did not run or you didn't find it.
    Tony
  • Lil Lost

    1 Rookie

    •

    72 Posts

    459

    0

    Posted February 18th, 2007 02:00

    hello tgsmith,
           Sorry, that I was not clear enough, I found it, and double clicked on it, it did not run, all it wants to do, is be downloaded again, over and over, and does not open. I have tried and tried, with no luck.
     Thanks
     
    lil lost
  • Lil Lost

    1 Rookie

    •

    72 Posts

    175

    0

    Posted February 18th, 2007 03:00

    hello Dell-ChrisM,
          Thank-you for letting me know, that you can not find one for the 2400.
     
     
    lil lost
  • DELL-Chris M

    Community Manager

    •

    56891 Posts

    •

    232143 Points

    459

    0

    Posted February 18th, 2007 03:00

    Lil Lost,

    The Driver Reset Tool R92578.exe is not for the Dimension 2400 which is why it will not run. It is for the following Dimesions:
    2400C
    3000
    4600
    4600C
    4700
    4700C
    5000
    8300
    8300N
    8400

    I cannot find one for the 2400.


    DELL-Chris M (old account)

    #IWork4Dell