I just Bought a Dell Inspireon laptop model #9400/1705 series It came with Windows Vista installed.The problem Im having is the CD/dvdrom in not working the only program I installed was Mcafee Tolal protection 2007 with the Vista update for this program when I went to use windows up date everything thing went fine the next day when I turned my laptop on to install a program the CD/DVD rom did not work It did not even show up on my computor when it went to get all the drivers for them all the drivers said that there was no deveice to install them on but when I went to update/reinstall the drive my computer said the drivers where up to date I cant renistall the soft ware because dell wont give me a system restore disc I even asked to pay for one and they still sais no dag what do I do now?