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Davidmagic
2 Posts
0
1455
January 22nd, 2009 10:00
Can anyone help, sp3 bluescreen problem
I installed sp3, to my dell dimension e520 it then proceeded to blue screen, everty time i turned the power on . managed to discover that sp3 now crashed the pc when ever a usb device was connected, not good when the only way a mouse or keyboard will connect to pc is via usb. We have since managed to get back in to system by useing another pc OS and using my hard drive as a slave, then deleting the offending files so enabling me to finally get in and perform a system restore back to sp2.
My question is does anyone if its safe to re try sp3 or will this happen again?
thanks
Davidmagic
2 Posts
124
0
Posted January 22nd, 2009 10:00
Thank you, not attempted this yet will give it a go .
cybrett
10 Posts
124
0
Posted January 22nd, 2009 10:00
Could be a driver compatibility issue with the intel chipset driver you have installed and SP3. Have you tried updating the intel chipset software and BIOS yet? Do those updates and then try reinstalling SP3?