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Bluetooth mouse not working
Hi, my bluetooth mouse installed and worked fine for the first two weeks, it has suddenl;y stopped. I have uninstalled and reinstalled the installation CD, checked the 'net for driver updates (none), restarted the computer several times, and yelled loudly at both the mouse and computer (:D)....it is a Dell Travel Mouse that came free with the Inspiron 1720, I am running Vista (obv). Dell Self Help and Troubleshooting have been useless and difficult to use (esp with no mouse! I am old skool and not a fan of touchpads!).
Has anyone come across this problem themselves?
ZJ
Has anyone come across this problem themselves?
ZJ
- Hi snowshine, mine is notebook. I thought that, but the light is still on underneath. Still I will give it a go....btw it is listed in Bluetooth device list. I'll find the batteries and see if that works.
Message Edited by zephyrjet on 09-07-2007 04:33 PM - Thanks snowshine!
My notebook has inbuilt bluetooth and I can't find any button on the computer itself anywhere. However, when I ran the Add Bluetooth Device Wizard, and pressed the blue button on the mouse WHILE it was searching, it picked it up and now it works.
First time a forum post has resolved a problem for me....thanks.
ZJ TCooper4653
20 Posts
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Posted September 8th, 2007 12:00
If this happened after sleep mode, this is a known issue and MS is working on a fix.My BT Mouse dies after Sleep and won't restart unless I 're-find' it or restart my XPS.TCooper4653
20 Posts
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Posted September 10th, 2007 11:00
I contacted MS and they responded with Hot Fix for KB Article Number(s): 929577 but when I ran it, it said my system was not compatible with the update.
zephyrjet
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428
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Posted September 7th, 2007 05:00
Frustrating! Thanks for the idea though, but looks like there is something else going on.
ZJ