Don't use Dell Connect. All you will be doing is letting an incompetent Dell tech mess up your machine. A Dell tech rummaged through my new XPS410 to fix a minor Windows software glitch and managed to cause another, more annoying problem with the system tray. I had to do a System Restore so I'm still stuck with the original problem. Dell has the worst technical support I have ever seen; I have never had a good experience. I am sorry I bought the computer from Dell.