UNSOLVED

teca55

updated

20 years ago

T

teca55

6 Posts

0

8873

April 25th, 2006 00:00

AGP440.SYS Urgent Help Required!!!

Hi

My Dell Inspiron 4150 laptop was working perfectly until this evening when I powered it on and it switched off automatically. I tried running in safe mode but it keeps stopping at the driver agp440.sys and then powers off, a blue screen flashes before it restarts and continues as before in a circle again. It wont run in any mode and I cant get into system restore. There are no setting options that I can see when I press F2 to get to BIOS. I dont have XP disc.

There are important documents stored that I cant lose including my Masters Thesis which is still work in progress. Is there anyway of getting this information off. Do I have to reformat the whole system? How can I avoid losing everything, important deadline on Thursday as my work is all on the hard drive.

Any help, really appreciated.

Tracy
  • Flooby

    2 Intern

    •

    3031 Posts

    388

    0

    Posted April 25th, 2006 01:00

    http://support.microsoft.com/kb/304449/  "How to start the System Restore tool at a command prompt in Windows XP"  Choose a date prior to when the problem started.
     
    I might add that this is a classic example of why all critical data should be regularly backed up to external media.
     

    Message Edited by Flooby on 04-24-200610:04 PM

  • Guru777

    48 Posts

    388

    0

    Posted April 25th, 2006 02:00

    this is a prime example why everyone should have a bartpe cd handy at all times.

    http://www.paulscomputerservice.net/index.php?body=./software/bartPE.php

    sounds like a bad video driver. you might be able to rename the bad driver from repair console and uninstall it from safe mode.
  • teca55

    6 Posts

    388

    0

    Posted April 25th, 2006 08:00

    I can't start the system in safe mode to get to the command prompt section. I can't access the computer at all.. it is just in a loop of starting.. getting as far as the agp440.sys driver and restartng again.

     

    Anything I can do? I know I should have had a more up to date back up made of my work.. hindsight. I do have most of the work backed up as recently as 2 weeks ago.. but it is the work from the last few days that I really need to get back.

     

    Thanks for help,

    Tracy

  • Flooby

    2 Intern

    •

    3031 Posts

    388

    0

    Posted April 25th, 2006 10:00

    Did you review the information at the second (http://support.microsoft.com/kb/324764/en-us ) link I provided?  The instructions for this procedure do not require booting to Windows in normal or safe mode.  This procedure can be accomplished with any similar Windows XP CD - it doesn't have to be your CD (although there's an argument for keeping the necessary tools required to operate a PC used for critical projects - this isn't "hindsight," it's a minimal requirement).  Perhaps you could borrow one from someone locally.  Another option (and one that's occasionally necessary when the required materials aren't readily available) would be to take the PC to a local repair facility, which should have all the necessary materials to boot to the Recovery Console, make the necessary adjustments, and allow you to retrieve the required data.

  • simpswr

    2 Intern

    •

    3224 Posts

    388

    0

    Posted April 25th, 2006 11:00

    You can salvage the data by taking the drive out and attach to a working pc to copy the files . . You can use an enclosure or an ide adaptor to accomplish this.  Both should be avalable from a local CompUSA or Best Buy.

    You might want to consider letting a pro do this if the data is important

    Good luck

     

  • teca55

    6 Posts

    388

    0

    Posted April 25th, 2006 12:00

    We are currently using an ide adaptor from an external harddrive to try salvage files. However the laptop acknowledges that the drive is connected but wont recognise the drive in my computer.
  • Guru777

    48 Posts

    388

    0

    Posted April 25th, 2006 13:00

    if you using a 3.5" to 2.5" ide converter make sure it isn't backwards. i do that alot.
  • simpswr

    2 Intern

    •

    3224 Posts

    388

    0

    Posted April 25th, 2006 13:00

    You are conncecting to another laptop? . . via USB?
  • teca55

    6 Posts

    388

    0

    Posted April 25th, 2006 14:00

    yes using the 3.5" to 2.5" ide converter, it is just recognising it but can't access the actual harddrive. Another friend is now running something on it to use dos and can access the ram memory but no sign of any C drive information. thinks that there is something corrupted in harddrive - not sure if the agp440 driver is problem - but can't disable, delete or rename that file as do not have sufficient privileges etc.

    any ideas?
    thanks for help guys
  • Guru777

    48 Posts

    304

    0

    Posted April 25th, 2006 15:00

    try connecting the hard drive backwards even if you think it is connected properly. then run "chkdsk e: /f" (where e: is the hard drive). you may have to claim owner ship of the files through NTFS permissions. right click on my computer and check out disk managment, it may assist in detecting the drive.