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hibx

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20 years ago

H

hibx

3 Posts

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3026

November 20th, 2006 00:00

Virus? caused XP troubles

Yesterday, I received email in my Outlook Express, I then hit the start button to switch users. All was normal till I clicked on receive mail in the other user account. This message came up-" C:\programm files\outlook express\ msimn.exe  This application has failed to start because the application configuration is incorrect."  About the same time Trend Micro popped up with a box stating it couldn't quarintine the problem it found. I then shut down the computer. Now I have numerous problems. In addition to Outlook now starting, neither will my Windows security center, Trend Micro and so on. The desktop has a gray box overlaid on the taskbar. If I hit the start button key on the keyboard, all the documents and program lists are blank. Desktop properties will not let me change settings. Also the XP welcome screen has dissapeared in favor of a login box only. Internet does work, but the browser has most menus hidden at the top. Has anyone seen this type of faliure or know how to fix it?
 
Many thanks in advance
 
Keith
  • jmwills

    2 Intern

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    11984 Posts

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    Posted November 20th, 2006 08:00

    See if you can boot into Safe Mode and clean the files.
  • hibx

    3 Posts

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    Posted November 22nd, 2006 00:00

    I can run in safe mode but it is exactly the same. Run has been erased from the start menu. I don't know how else to get into msconfig.  
  • fogleg

    43 Posts

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    Posted November 23rd, 2006 16:00

    Use windows explorer to search for msconfig.exe, or navigate to the following location, you should find msconfig here:

    C:\WINDOWS\pchealth\helpctr\binaries

    Double click on that application and msconfig will start
  • hibx

    3 Posts

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    Posted November 24th, 2006 13:00

    When I click on the msconfig, it gives me the same error box I get with most other programs, it can't open beacuse the application configuration is incorrect.