Find the Ad-Aware software on line and down load it.  Once you've downloaded the Ad-aware software, be sure to check for the most recent update using the tab provided within the program.  Once you've done that, use it to scan your system and it will find any spyware on your pc.  Be sure not to delete items that the scan picks up that you may want to keep on your pc.  I used this spyware and it picked up my wintools spyware and helped me clean it.

http://www.lavasoft.de/support/download/

If this doesn't work you will need to try the HijackThis software that you will see listed in several postings on this site.  Be sure to follow the directions carefully provided by one of the HiJackThis experts you see on the postings........

I'm not an expert by any means....I had the same issues as you and I figured it out using these methods.  Just take your time and you can figure it out too..... 

REDSKIN1

Are you interested in learning to be a malware fighter - two schools on the net - free training to those who wish to help others.
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Classroom at TomCoyotes
http://forums.tomcoyote.com/index.php?showtopic=1421
They are more picky over who can join - it also will take longer to join - as they check your 'help' (on any other forums - not malware) before admitting - They want people who are dedicated to helping, not just people who think it will help them with thier own computer - it wont - unless you continually train, you get out of date.

Bootcamp at Spwareinfo
http://www.spywareinfo.com/forums/index.php?showtopic=32637
They are more likely to take anyone who asks.

With both you need to register first, then follow the directions in those posts above. I teach at Both, but more responcibility at Classroom.

Thanks for the offer but I only know enough to just get by myself.  I just try to help out a few people who may have struggled like I have in the past.  I'll let the experts such as you continue on as you have been.  I enjoy reading your posts, as well as others, and learning from them.  Not to mention....the superhero icon!

OK - the offer stands if you change your mind. (Or any others that might wish to learn).

The Schools have some 100-200 people learning - from oldsters to teenagers (One is 86 and learning slowly - and one of the 'Experts' is 14) and yes I was trained by that teenager (along with others).

At 53 I went back to school to learn this, as I saw that we did not have enough people to help all the users at Dell. It is not yet getting better - the malware is getting harder and more people are becoming infected.