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bvk628

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21 years ago

B

bvk628

2 Posts

0

747

April 14th, 2006 22:00

MSOffice 2003Pro Word & Excel hang when I select from the "open" dialog box

The error signature states szAppName:WINWORD.EXE szAppVer: 11.0.6568.0, szModName: hungapp, szModVer:0.0.0.0.  Tech info reads: C:\DOCUME~1\VANKIR~1\LOCALS~1\Temp\WER10d2.dir00\appcompat.txt.  I've done updates, virus scans, repair and the program hangs when I try to load a document from the dialog box.  OS is WinXP on Dimension 9100. Do you have any suggestions?
  • csessine3

    3 Posts

    99

    0

    Posted April 19th, 2006 15:00

    I'm having the same issue.    Have you found a solution? 
  • RKinner

    2 Intern

    •

    5851 Posts

    99

    0

    Posted April 19th, 2006 18:00

    We need a hijackthis log.  See the instructions in the top posts of the forum.

     

    Ron