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DELL-Josh Cr
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Posted September 29th, 2025 12:36
Hi,
Thanks for your question.
Try installing this version. https://dl.dell.com/downloads/W3WNR_NGTRiiAGE-28.0.3.1-for-Windows.exe
Let us know if you have any additional questions.
Reply DELL-Josh Cr
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Posted September 29th, 2025 13:01
I emailed you a link to a newer version.
Reply Thank you for mail.
It seem only use Dell... not partner or not clean up previous version(https://www.dell.com/support/kbdoc/en-us/000303059)
When i install, i have below message.
ERROR: Can't download DownloadControl.dat: Can't download 'C:\Users\fndpf\AppData\Roaming\NGTRiiAGE\DownloadControl.dat': Error 0x800C0005
ERROR: Can't launch 'C:\Program Files\EMC\NGTRiiAGE\TriageUpdater.exe': No such file or directoryIf you have no issue for using this tool, it might checking dell ID.
Reply Reply DELL-Josh Cr
Community Manager
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Posted September 29th, 2025 13:42
Great, I will close this case.
Reply @DELL-Josh Cr I am also looking for an updated version.
Can you provide me?
Thanks.Reply DELL-Sam L
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Posted November 18th, 2025 21:58
Hello alder,
Which version were you looking for?
Reply @DELL-Sam L I have NGTRiiAGE-partner 28.0.3.1, but it says it's expired.
I am looking for a non-expired version.Reply

DELL-Josh Cr
Community Manager
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9784 Posts
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45074 Points
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Posted September 29th, 2025 13:38
Try using -Ud option when running the installer. If that doesn't work you may have to call phone support.