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Nooby001

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12 years ago

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Nooby001

2 Posts

0

37032

May 19th, 2014 00:00

KitKat Update

As my dell venue updated on the latest version of android (Kitkat) it started messing around with a few stuff!! Firstly, there is something wrong with the SD card, i read it online as well and it says that the new software messes around with the settings and makes your SD card READ-ONLY, what sort of  is this! Also, apps such as VLC and others are also not working because the SD card is read only! how can I overcome this problem! Oh and there are usual crashes and freezes!

  • conan1130

    22 Posts

    827

    1

    Posted May 19th, 2014 00:00

    Same here. Kitkat 4.4.2 bricked my Venue 8. Prior to update , my Venue never had a problem. Since the update, it has crashed multiple times, lost data, freezes, shuts down, goes into screen loops and shuts down just after displaying an error message com.android.systemui. Seriously, what went wrong? Have advised wife not to allow update to install on her device.

  • JohnA2u

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    Posted May 19th, 2014 08:00

    Try doing a factory data reset.  Even though you don't technically have to, if you are having issues it could clear them up.  I had a couple of glitches so I reset it.  It seems to be working fine now.  Also make sure your date and time are correct.  Including time zone.

    My sdcard1 seems to read and write just fine.

  • conan1130

    22 Posts

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    Posted May 20th, 2014 05:00

    JohnA2U - Did the reset. Still the same old glitches. getting a bit frustrated here. Absolutely loved my Venue 8. Hoping this doesn't change my opinion.......

  • JohnA2u

    95 Posts

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    Posted May 20th, 2014 07:00

    Well thats a bummer.

    Here is a couple more things to try

    Make sure your date, time and time zone are correct.  An incorrect date and time can cause sync errors and cause your system to freeze and all kinds of odd behavior

    Do a "controlled" factory data reset.

    Go to Settings --> Back up & reset - uncheck "automatic restore" then do a Factory data reset again.  This will reset your tablet and not allow your apps to be automatically restored.   When you boot up the tablet and run through the set up  again make sure restore my apps and settings is unchecked.  Add your apps back in slowly a few at a time.  Then test things out.  Then add a few more.  If it is a bad app or something you have installed on your tablet that should fix it.  When things are allowed to restore automatically any bad apps or settings you might have will just come back with each reset. 

    Last - go to settings -> wifi -> open your connected wifi --> choose forget,   shut down the tablet.  Unplug your modem and wireless router  wait 2 minutes.  Plug in the modem, wait for it to fully boot, plug in the wireless router, wait for it to boot.  Turn on the tablet, when it boots up re enter your wifi password.

  • grampa51

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    Posted May 22nd, 2014 13:00

    I have a similar issue with the update.

    The SD card comes and goes as it pleases. Sometimes a reset brings it back, sometimes not.

    Before the update there was never a problem, the SD card was always present.

    I bought a new SD card, and have same issue., so it is not the card.

    Dell, Please fix this issue. All my kids movies are on the SD card, and I need my peace while driving.

  • 827

    0

    Posted May 28th, 2014 13:00

    Hi Nooby001 / conan1130 / grampa51,

    You can try the following steps to get the issue fixed with the Android Kitkat update .

    1. Press and hold the power button until the tablet completely powers off
    2. With AC power connected to the tablet, Press Volume Down and the Power Button (Volume Down + Power) at the same time.
    3. Select RECOVERY
    4. When you see the Android Robot Icon, Press Volume Up and the Power Key (Volume up + Power) at the same time
    5. Select "Wipe Data/Factory Reset" then select "Yes - Delete all user data to factory reset"
    6. After factory reset completes, select "reboot system now" to reboot system.
    System should recover and boot into the current update version of Android OS.
  • 827

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    Posted June 23rd, 2014 13:00

    I'm also having stability issues after updating to 4.4.2, e.g., random resets, tablet forgetting WIFI connections after said random resets, etc. 

    I did a factory reset today and we'll see how it goes, but already had a random reset since I did the factory reset.

  • JohnA2u

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    Posted June 24th, 2014 09:00

    I received the update too.  Wasn't having any major issues the first one (just once when the  amazon shopping app caused a reboot) and so far the new update seems smooth.

  • 827

    0

    Posted June 24th, 2014 09:00

    Just received a new update this morning that was approximately 40MB.  Since wiping my tablet, the tablet now remembers frequent WiFi connections, but it reset itself 5 - 6 times since yesterday.

    Will see how stable the new update is.

  • adrmx

    1 Message

    99

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    Posted October 27th, 2014 22:00

    I try that way and only works fine temporally, then the problems back.