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chewy954

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11 years ago

C

chewy954

5 Posts

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16778

August 18th, 2015 18:00

DV11 7130 Charging Issues

I am a purchaser of a second hand dv11 and was quite happy. I did not realize however that the fast charging was not working. I've used cables designed for fast charging along with the cable that came with the dell adapter, it is always at 3w.

I thought hey let me purchase a dock to remedy this issue. It came today, everything works minus charging the device!

Any recommendation at what I should be looking at? I'm running windows 10 btw.

  • chewy954

    5 Posts

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    0

    Posted August 22nd, 2015 22:00

    Can anyone help? I planned on using it for school which starts this week.

  • taritac

    1 Rookie

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    7 Posts

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    Posted August 23rd, 2015 07:00

    Hi Chewy954,

    This may be an inadequate or incomplete answer, but I've had similar charging issues and found that I've needed BRAND NEW cables to fit properly in the charging port. Obviously, these cables are only brand new for a while, so I keep having to get new cables. This might sustain you until someone suggests or Dell comes up with a better answer.

  • chewy954

    5 Posts

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    0

    Posted August 23rd, 2015 11:00

    Sadly it isn't due to the cable as it doesn't charge via the Dock Either. However the dock works, it just does not charge.