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ewandougie

updated

18 years ago

E

ewandougie

11 Posts

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20223

March 25th, 2009 14:00

Studio 1537 DVD Drive Problem

Hi,

 

I am unable to read any form of CD/DVD that I put into my CD Drive, when I insert the CD it doesnot spin, and when I click on the Icon in My Compputer, it says "Please insert a disc into Drive E:" and then ejects the CD. The CD Dive is bootable, as I booted a linux Live CD off it, but reinstalling the drivers does nothing, as does system resotre

 

Thanks

Ewan Douglas 

 

  • osprey4

    6 Operator

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    34230 Posts

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    Posted March 25th, 2009 18:00

    Ewan:

    It would be helpful to know the model of your Dell, your operating system, and the model of the CD drive (hint, check device manager). While you are in device manager, see if there are any errors listed next to your drive.

  • TheRealFireblad

    4 Apprentice

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    4639 Posts

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    Posted March 26th, 2009 12:00

     

    It would be helpful to know the model of your Dell...

     

    Refer to the thread title Osprey :emotion-55:

     

    :emotion-2:

     

     

    @ Ewen:  Try removing/uninstalling the drive in Device Manager, and rebooting the laptop?

    If that doesn't help, try reinstalling the chipset drivers?

  • ewandougie

    11 Posts

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    Posted May 14th, 2009 11:00

    Thanks for the advice :-)

     

    Ive tried the above but to no avail, the problem has got worse, I tried booting to the supplied Vista DVD and the DVD drive just wont read it, it spins up, then sort of markes a buzzing noise, then does nothing until I press the eject problem. I think the DVD drive has died. How do I go about getting a new one? I am a trainiee Avionics Engineer (Aircraft Elecrtrical) so I should be able to fit it myself. The laptop is only 5 months old.

     

    Heres a video of the specific problem

    http://www.youtube.com/watch?v=X6pM_bobVoo

     

    Thanks

     

    Ewan