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Go to SolutionStudio 1535 DVD/CD eject sticks on during start up from hibernate/sleep
I have read through this forum and other on-line forums about this problem with the Studio laptops...seems to be fairly common problem..when computer starts up the eject button lights up, within a few minutes the optical drive eject motor activates 4 or 5 times before stopping. Has Dell issued a fix for this. Seems the techical support offers: updated BIOS(I did) and re-seat the center console panel(i did), both did not correct the issue. Has anyone had luck finding a fix for this?
Hi, wmj450:
You said the optical drive "eject motor" activates four or five times. Do you mean that the tray actually pops out? Or are you just hearing the drive trying to read a disc? If your BIOS is set to boot first from the CD drive, and there is no disc or a non-bootable disc in the drive, that would explain CD drive activity on start-up.
Hi Osprey,
Yeah...like its trying to eject a disc. It doesn't do it all of the time, I would say 50% of the time. Usually when I turn on from hibernate or turn it on from a complete shutdown. I have been reading the forums here for hours..seems that there is a firmware update that has been posted..but Dell has not yet approved it. I contacted Dell tech support..they are sending out a technician to replace console cover and optical drive?? Again, as I read through these forums...it appears to be a somewhat common problem. Others have had the same thing happen, even after replaced parts..still this mysterious problem occurs?? I might try the firmware update...just a little nervous cause it is not approved through Dell yet...Any other ideas..has anyone ran the firmware update to the media console that has a 1535 with the same issues?? thanks for all the help.
ThatGuy1_e7ba40
33 Posts
1336
0
Posted November 19th, 2009 01:00
So far this is working for me and appears to be a legitimate fix- I want to see if it helps/works for anyone else:
Click or copy/paste this to download the new dell firmware for the "control panel thingy": http://csmicfool.com/files/FW7_X0D.ISO
Instructions (provided by dell support and tested):
Problem:
Media Control Buttons Disfunction on Dell Studio 1535/1536/1537/1735/1737
Description:
Media control buttons on Dell Studio 1535/1536/1537/1735/1737 systems may report intermittent disfunction issues.
The typical failures may include:
1. Media control buttons automatically light on.
2. Optical disk automatically ejected.
3. Some media control buttons have no response.Solution:
Update firmware for system hinge cover.
Create a bootable CD:
NOTE: Please make sure you have CD imaging software installed in your system, which can create a bootable CD based on ISO image format.
1. Download the firmware installation file FM7_X0D.ISO, and save it in your system.
2. Run the CD imaging software to create a bootable CD based on this FM7_X0D.ISO file.
Take Roxio Creator as an example for the procedure.
1. Insert a blank writable CD in your system.
2. Open Roxio Creator.
3. Click File menu.
4. Go to New Project / Copy / Burn Disc Image to Disc.
5. Click Browse.
6. Add this FM7_X0D.ISO file from the location you saved.
7. Click button to continue, till complete the CD creation.
Flash firmware:
NOTE: Please make sure A/C power is being used while updating the firmware.
1. Insert this CD in your system.
2. Reboot the system, and enter one-time boot menu by pressing F12.
3. Boot from the CD drive.
4. The CD will autorun and update the firmware.
5. Once completed, screen will show pass and Flash Successful.
6. Shut down the system.
7. Remove A/C power cable and battery.
8. Replug in A/C power cable and battery to continue normal operation.
NOTE!: Please make sure to remove A/C power and battery once firmware update completed.Osprey..
I did this and it seems to work...been about 6 days and laptop starts up nomrally...from hibernate, sleep and from complete shutdown. Not sure if the Hybid Sleep as anything to do with it..but it seems to have worked??
hi...OK..so I have a 1535 running A06 BIOS. What my laptop was doing was upon startup, from hibernation or from a complete shutdown, media lights would flash from right to left (I think), the computer would go through its process of resuming Windows, then the eject light would turn on, stay on, this eliminating any use of the other media console buttons. Then, within a minute or so, the DVD drive eject motor would start ejecting, or trying to, eject a disc..no disc is in the drive. It would do this eject thing 4 or 5 times in a row, then stop, then the computer would be ready to use. All media buttons function, DVD drive works properly,,everything works..it just goes through that weird eject procedure first. Well..after chatting with Dell..their first advice was to remove media console and re-seat, making sure wires etc are clear of everything. If that didn't work they were going to send a tech out and replace said media cover and the actual optical drive. So..I did the re-seat thing...also from advice from this forum..unplugged AC, took out battery, help power button for 30 seconds, replaced battery and AC power..also...I went into power management and turned the Hybrid Sleep off. Not sure if any of this actually did anything but I have been eject problem free for 2 days now!! When I resume from hibernation...the lights light up, disc eject does just one eject and the eject light stays off...its great! This also could be a premature post. I will keep informed on this. If problem comes back, i will try the firmware update. Thanks for all the advice in this forum...its been great...
ThatGuy1_e7ba40
33 Posts
1339
0
Posted November 24th, 2009 04:00
Just run the firmware update as it is the only proved working fix and what have you got to loose? There is nothing to be scared of as long as you follow the instructions.
Thanks So much for info. I tried this. it worked for me. No drive eject issues for me now. I was facing this problem from last 6 months. Thanks a Lot once again.:emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2::emotion-2:
Thanks so much once again.
peter_darwin
1 Message
1350
0
Posted July 10th, 2014 21:00
I have a Dell Studio 1535 and have been having 2 problems with the Media Panel for years, the problems I have had are that the CD/DVD Drive Eject Button is on when I start the Notebook and the CD/DVD Player sounds as though it is trying to eject Media, although there is no media in the player, this fix worked for me.