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Bobb70

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20 years ago

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Bobb70

7 Posts

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13026

July 3rd, 2006 08:00

need Boot_dsr.exe

Hello all, i have installed windows vista and when it installed it. it rewrote my bootpath (well that is what the technical support told me) and suggested using the Boot_dsr.exe file. the ghost image is still in tact and i never receieved this boot_dsr.exe file with my dell computer order. can someone please send me this file? please please please please. my email is jasonkruser [at] gmail.com
  • 85rx-7se

    326 Posts

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    0

    Posted July 3rd, 2006 23:00

    It should be in this directory:

    'boot_dsr.exe' file in the c/dell/utilities/dsr folder
  • Bobb70

    7 Posts

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    0

    Posted July 4th, 2006 01:00

    i never received this file.  that's why i came here and asked. 
  • 85rx-7se

    326 Posts

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    0

    Posted July 4th, 2006 12:00

    Do you have the Dell Restore Partition on your Hard Drive
    as in the path specified above ? ?

    Perhaps Dell did not put a restore partition on your drive
    in which case you would not have the file and you should
    have or order a full set of System and Installed Apps CD's
    from Dell ... also this directory or partition may be Hidden
    and might not show unless "Show Hidden & System Files"
    is checked under Tools, Folder Options, View (in windows explorer)

    Also, fyi: When you installed Vista, you should have first made a Ghost
    or Acronis TruImage backup of your Hard Drive to another Drive for safety
    and to restore things in case something messes up. Microsoft did warn
    users who installed Vista, that a Rollback to the old OS is not possible.
    Vista will and did, overwrite anything on the Partition it installs on. You
    should have created a seperate partition for Vista, or used a seperate hard
    drive for it. Also, your system Series and Model would help techs assist you.

    In your case, you may need to do a full manual reinstall of XP & all your apps / data

    Message Edited by 85rx-7se on 07-04-200609:09 AM