thanks for help.  I already tried three different kinds of media including memorex, pny and verbatim without any success.  I already got the dell firmware upgrade several months ago and that helped with the dvd burning.  I don't think I ever burned a cd with this nec 1100a burner because I always used my other burner in a separate computer which works much better. 

tom k

 

Hi Tom,
Usually a Power Calibration error tends to lean toward media, check that you are using the correct media. The firmware 10GE did help some Members with this error but not everyone, something to consider.
Dell-Stephen has post on this locked-in at the top of this conference.
Happy Holidays




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

Message Edited by Predator on 11-26-2003 06:30 PM

Hi Tom,
I have been browsing the net on the calibration error, the majority suggests media, then bad drive. I have read suggestions from cleaning the drive, standard steps of defragging, no programs running in the background, enable DMA for the drive, disable DMA, blame Roxio, hang Nero, update ASPI layer, go back to ASPI layer 4.60, disable Windows XP burning feature and this one dated 11/16/03:

Posted by Tom Eltzholtz on 11/16/2003, 9:46 am, in reply to "power calibration error"


I have had the same problem, and I have resolved the problem with a stabilization of the +12V supply to the DVD unit in the PC.
I have measured the +12V, and found that this voltage during calibration changed from 12,8 to 11, 5 V which created the problem. The DVD unit must have a stable supply, at least under Power calibration. I have removed the PC +12 volt and ground to the DVD unit, and inserted a DC to DC converter, who can accept +7 to +18 V input, and from this create a stable 12Volt output. After this everything works fine.

I would suggest you contact Dell by phone and discuss the problem, Dell is dealing with drive on a case by case issue.

Wish I had more to offer




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

Message Edited by Predator on 11-30-2003 01:03 PM

I just talked to dell technical support and they said that the NEC BURNER in my computer is only supposed to burn DVD's and not CD's?  My invoice states that I"m supposed to have "new 4XDVD+RW/+R w CD-RW.  I'm assuming that Dell tech support is right and that I got the wrong burner installed in my computer?  Consequently I have contacted customer support to resolve this issue.

Has anyone else had this happen to them?

thanks

tom k

 

tk25,

It appears you got some bad info from technical support. The list of supported functions for the NEC ND-1100A clearly states that the drive supports writing to CD-R, CD-RW, DVD+R and DVD+RW.

Jeff,
Interesting post on the DC to DC converter.

Hi Tom,
Ditto with Roger and this is not the first time a Member reported getting misleading advice about the drive. Ask to speak with a Supervisor if this comes up again, save Rogers link and direct them to it.

Best Regards


Happy Thanksgiving Roger!!
I too found the DC converter interesting, I`m going to stop by Radio Shack or maybe Circuit City and see if I can locate one, you know me curious as a cat.

Best Wishes,
Jeff

Hi Tom,

be sure not to have both Nero and Easy Creater installed at the same time. I had less problems with the newest version of the Roxio software, downloaded from the server that with the version deliverd on the machine.

DirectCD (Roxio) and InCD (Nero) don't seem to be compatible, so I stopped using DirectCD. Also for the reason, that I could only write one "session" and then the disk was write protected.

So I suggest you keep to the good old way of burning.

Further I have problems with CD-RW on my new Dell 8300/ XPS 3000, whereas none with NEC ND-1300 on a Dell XPS 400 using Win98. Until now I could not figure out why.

Regards
AG

Hi Tom,
Not here to trutly disagree with AG, for the most part he is correct but Nero and Roxio can work together on a system, the problem we usually see is Direct CD and InCD issues, these programs are the ones that do not "get along"

The follow is something I picked from Jim that may interest you:

The large file problem is in DirectCD and was fixed many, many updates ago. Get the 5.3.5.10 update for BASIC, near the bottom of Roxio`s support page. I am assuming you have Basic as opposed to Platinum which you would have had to purchase separately.

You need to select Joliet for your file system rather than the default UDF.

It is a bug in v5 and will probably never get fixed. It is still present in v6.2, just tested it last night and will pass it along to Roxio.

This is a known bug in Easy CD Creator in the part of the software that generates the UDF file system used by default on Data DVDs. The bug will probably never be fixed in Version 5 and they are apparently working on a fix for Version 6 but they don't have it yet. The files really are on the DVD but you just can't get at them without using file-recovery tools.

Try switching ECDC to use the Joliet file system instead.
Jim H


Best Regards



God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

---

Hello:

I tried roxio basic and nero 5 express separately with the other uninstalled without success and also have done reinstalls.  I also have Sonic DVD which came with the Dell computer and I can not make a SVCD or VCD.  I also have "super dvd ripper" and that will not work to make a VCD or SVCD

Have gotten all upgrades for Roxio and Nero on their website in last few days.

I called Dell Technical Support again and they said that I had a "software" problem and wanted me to call their pay software support line. 

Will chech that other stuff Predator.

thanks

tom k

 

 

I just talked to dell technical support again and they are going to send me a replacement drive.

thanks all

tom k