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mr_scary

updated

21 years ago

M

mr_scary

5 Posts

0

3212

April 22nd, 2006 19:00

Missing dvd encoder - error cannot play or burn dvds

I just bought an E510 and restored it, now I have no dvd software.
 
any ideas, would be appreiciated.
 
I used the win XP os cd, not symatec system restore
  • Skybird

    1 Rookie

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    10871 Posts

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    Posted April 22nd, 2006 21:00

    Contact Dell and request the disc.  Have your Service Code available.
  • stevestr

    9 Posts

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    Posted April 24th, 2006 20:00

    mr_scary,
    go to Microsoft's plugin site:

    http://www.microsoft.com/windows/windowsmedia/mp10/getmore/plugins.aspx#DVDDecoder

    Its very important you only install the compatible DVDDecoder that is on the list with this link. Unless your E510 came with the disk (I just got mine and it did not) then you will have to purchase it, about $20