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phil79

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phil79

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September 14th, 2009 06:00

DVD drive not recognizing recordable DVDs (CDs okay though)

Hello! I have an Inspiron 6400 with a TSSTcorp DVD+-RW TS-L632H drive.

I recently wanted to burn some files onto a DVD for the very first time, and discovered that when I put a blank recordable DVD into the drive, it says "0 bytes" free space on the CD/DVD drive icon in "My Computer". This is the same with both DVD-R and DVD+R disks. Haven't tried RW disks. Also haven't tried inserting a DVD-R or DVD+R with recorded material.

I do not have the corresponding problem with recordable CDs, they show up fine and I can burn files onto them with no problem. Also there is no problem playing DVD movies on the computer.

There, I think I listed everything I've tried and everything I know.

Is there something that can be done about this? I tried downloading the latest driver for the drive (a few days ago), and the download and installation seemed to work, but no change. It seems from the forum that people have a lot of trouble with this particular drive.

  • Skybird

    1 Rookie

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    10871 Posts

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    Posted September 14th, 2009 06:00

    What you are describing is normal.  Windows cannot recognize blank
    DVD media.  Third-party software (Roxio for example) is required
    to burn DVD media because the Windows built-in burning software
    can only recognize CD media.

  • phil79

    8 Posts

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    Posted September 16th, 2009 01:00

    Thanks! Silly old Windows :-)

  • Ross22

    8 Posts

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    Posted November 15th, 2009 18:00

    Go to the device manager, unistall the cd - dvd drive, and restart computer.  Drives should be recognized after reboot

    RB