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Can't load software through the DVD, Inspiron 6000
Have new Inspiron 6000, Window XP Media Edition with dvd burner. Tried to load new software but the setup routine won't start. Went to add/remove programs and tried to get the setup to start but to no avail. Dell tech had me run hardware check (F12 on restart) and the machine pass all test. When I took the same program to another dell (Dimension 8400) it load without issue.
Anyone had this problem? It appears to me that there's some driver or system software that not loaded correctly. Right now Dell has promised a replacement computer. But in the meantime I thought I'd give this forum a try.
- If you have Sonic RecordNow on your system, disable the DLA part and try again.- Click the Start button
- Double-click on the My Computer icon
- In the My Computer window, right-click on the CD device then choose Properties
- On the CD Drive Properties screen, click on the DLA tab, then remove the checkmark from
Enable DLA on your drives
- Click the OK button, then restart computer
CDSoundzDJ
38 Posts
142
0
Posted December 30th, 2005 23:00
Let me ask you this. Can you create a folder on your hard drive and copy the complete contents of the CD to it? Then run the install from the folder on the hard drive.
Now you may be wondering why I ask you to do this. If the copy of the CD contents to the folder fails then there is a problem with the CD player being able to read the media. Now if the copy to the folder works and the install from the folder on the hard drive works then the problem is not the software itself.
Share your results.
Message Edited by CDSoundzDJ on 12-30-2005 07:58 PM
Message Edited by CDSoundzDJ on 12-30-2005 07:59 PM
sappjb
7 Posts
142
0
Posted December 28th, 2005 01:00