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broy_ici

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November 29th, 2011 13:00

Retention and auto-disposition on migration folder during SourceOne migration

I have a customer that I am performing a migration for. They have 2 SourceOne archive folders 5 yr retention and EmailXtender Migration. Retention is set to 60 months on both folders as well as auto-disposition. The backend is Centera. The migration is failing because I believe there is retention in place. What I need to know is should I remove the retention as well as auto disposition for the migration and then enable both once the migration is complete. Any help is appreciated.

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    Gary_Reardon

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    Posted November 29th, 2011 13:00

    Hi Brian,

    Retention is fine and should be set to match the EmailXtender Retention unless they want to change it.

    Auto-Disposition cannot be set on the Migrated Data Folder until after the Migration is Completed and Validated.

    Turn OFF Auto-Disposition and leave the retention as is on that folder.

    This would definitely cause any messages outside of the retention period to fail when trying to migrate.

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