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Why does Dell no longer support two post racks?
We now may have to RMA our new PE2950 and switch to HP or other!
We've recently ordered a Dell PE 2950 to go in our existing Chatsworth two post rack. We were unable to order the 2 Post Rails for Non Dell Rack because they are no longer made? Instead we are sold a far inferior peice of stamped metal that in no way can support a 2950 in our configuration.
What we need here is a 2950 equivilant to the Dell 2850 part number H2847 so we can flush mount our 2950 as we did our 2850. In addition to being flush mounted, we need to be able to slide the server out far enough to be able to open the top for maintenance.
Rack solutions clearly has nothing of the sort that will work.
Is this going to turn into our final straw with Dell? We'll see.
- Do you realize that I have been working with my Dell rep AND Rack Solutions for weeks and neither have been able to confirm that I can get a flush mount railkit that will allow me to slide the server out far enough to open the case? When I last called Rack Solutions on Thursday morning, I was informed that they do not have anything that can flush mount the 2950 on a two post non-dell rack and still provide the functionality of the Dell PE2850 rail kit.Now I'm hearing that there is?
RackSolutions
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Posted January 8th, 2007 13:00
Give me a call and we can discuss your issue. I can mock up the installation for you so you can be certain that it will work before you make a decision.
somethingwhatev
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Posted February 12th, 2007 16:00
Rack Solutions advertising their wares in this forum is not an acceptable answer. There is no reason to have to buy third-party parts to support what Dell should support out of the box. In addition, the third-party parts do not have the same construction quality or features as the Dell rack kits.Dell, why can't you produce a 2-Post kit for the 2950 just like you did for the 2850?We bought 2950 servers, and after dealing with Dell support for over 3 months and getting no answers. After escalating the call, Dell informed us that they only support "modern" racks. What an insult to everyone with perfectly good 2-post racks! We returned the servers. Time to move to another vendor.
Message Edited by somethingwhatever on 02-12-2007 01:03 PMRackSolutions
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Posted February 12th, 2007 18:00
If there was any issue with the products or services we provided please let me know what I can do to solve them for you. I understand the problem with the PE2950 not having any support for 2 Post racks, but there is just is not a rail kit for it. You have to use alternate methods.
Dell is only following the trend of their competition like HP and IBM in not providing 2 Post mounting kits for servers. There are other manufactures that continue to support 2 Post mounting but the Big Three are not going to do it.
RackSolutions
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Posted January 5th, 2007 21:00
The 2Post Flushmount Convert Kit is 4U tall. This kit will allow you to mount (2) PE2950s.
Will Beene
903-453-0835