UNSOLVED
Cannot Access iDrac6 Enterprise controller
I recently installed a new PE710, it originally came without iDrac6 Enterprise. I needed to have the console access of the Enterprise version of the iDrac6 so I ordered the card. We installed the card, Open Manage sees the card, but I cannot access it. When I Ctrl-E on boot it takes me into the configuration setup screen for the iDrac6, I set it the way I want using the Dedicated ethernet port and exit. It exits without error, however when I access from a Web page, I get iDrac6 Express, without the console option that I need.
There is no activity on the ethernet port that is part of the iDrac6 Enterprise adapter, nothing. Not even an amber light to show that there is power there. We have pulled the card and reinstalled it without any sucess or change in the status. Did I get a bad adapter? If so,why does Openmanage see it and not report a problem?
hi
i am having a similar problem but related more to communication of the Idrac6 card.
Trying to get email alerts to send but only get an error "Send Failed"
The only thing i have found is this in the Dianoistic Console by typing gettracelog:
Record: 466
Date/Time: Mar 12 01:33:23
Source: pm[556]Description: sendTestEmail() - send test email failed, return code:16640 error: No such file or directoryBut i have found anything anywhere is to what this is
Do you think this will fix the problem i am having
Samuel
eddlemsg
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Posted January 27th, 2010 08:00
This is resolved. After multiple attempts to configure the iDrac6 I saw a quick message flashed on the screen after leaving the configuration screen. The message was "iDrac6 Communication Failure." It was on the screen no more than 1 second and I was lucky to see it. I searched the web and found the documentation on this error message deep in the bowels of Dell's documentation library. The solution is to power down the system, unplug the power supplies and wait 5 seconds. Then plug the power supplies back in and start the system. After doing this the iDrac6 was recognized and the ethernet port was active.