Solved!
Go to SolutionHi,
Have you checked out this document?
It outlines step-by-step what you need to do in order to access the Proven Professionals ONLY community. Here are the main things:
1. The email address you use for ECN MUST match your CertTracker email address (check out the document for instructions on how to view and change both email addys)
2. You must hold a current EMC Proven Professional certification
3. You must be signed into ECN
If you have checked all of these and still can't see the Proven Professionals ONLY community, private message me. I'll need to know when you were certified.
Thanks, -Gina
Program Status Certification Date Information Storage and Management (EMCPA) certified 12/22/2007 EMC SE Accreditation: Strategies & Solutions ? 2008 certified 11/11/2008 Storage Administrator, Backup and Recovery - NetWorker Specialist Version 5.0 (EMCSA) certified 04/16/2010 Kindly find above my certification dates.
I use anuj.ajju@gmail.com to access ECN and my certtracker id is anujajju with primary email id as anuj.ajju@gmail.com and secondary as Sharma_anuj@emc.com
Anuj Sharma
Remote Managed Services
EMC²
where information lives
E-mail: sharma_anuj@emc.com
Office# +91 80 6737 7969
Hi Anuj,
I know this is frustrating - but let me ask you a couple of questions. Do you use anuj.ajju@gmail.com to access ECN as well as CertTracker?
Thanks a lot Gina . I am able to access the document through my official email id - sharma_anuj@emc.com
KEHutchinson
4 Apprentice
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633 Posts
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Posted August 22nd, 2013 04:00
Hi Thomas! If you visit the document that Gina linked to above, you'll find instructions for changing your ECN email address to match your CertTracker email address. After you change your ECN address, you will need to log out of ECN and log back in again for the system to recognize your changed email.
However, if this doesn't work, please contact the Proven Help Desk at: EMCProvenHelpDesk@emc.com, and someone will personally walk you through the process.
minksg
2 Intern
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546 Posts
2101
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Posted May 4th, 2010 09:00
Can you please check now? You may have to log in and log out to see the community. Thanks.