UNSOLVED

kandukuri_rao

updated

5 months ago

0

897

August 16th, 2012 08:00

Issue with Candidate ID

Since my candidate id was not reflected in pearson database, testing center people have created a new candidate id for me while I went to write Specialist certification.  Certtracker shows Associate cert details with old candidate id in old profile.  But, Specialist certification I passed with new candidate id is not shown in the new certtracker profile.  Is there any way to merge both the candidate IDs into a single certtracker profile ?

  • DGraci

    4 Apprentice

    •

    408 Posts

    222

    0

    Posted August 16th, 2012 09:00

    Hello - anytime different demographic data is used when appearing at Pearson VUE or taking a TestCraft test, a new account will be created.

    You may request to have your accounts merged by emailing EdServices@emc.com.  Please be sure to include the email address used in your CertTracker account as well as the 2 account numbers.