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Posted June 13th, 2005 04:00
The unit is brand new. The batteries are also brand new. I pointed the remote device directly at the projector's IR sensor. I could not control/move the mouse cursor with the remote device. The left (Rsync button) and right (Enter trigger button) also was not responsive.On first plug in, the USB device installation came on and installed, but I could not find it in the list of USB plug-in hardware device. Are there special USB drivers required for the projector and remote to work?
Thanks556
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Posted June 14th, 2005 04:00
The remote mouse control does not use any special driver. From the sound of it, either your remote has a bad IR LED, or your projector has bad IR recievers. Time to give Dell a call for product repair?556
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Posted June 14th, 2005 13:00
The remote operates correctly with other functions, such as the OSD menu functions. It just does not work with the mouse. Do you think it is still the IR receiver or component?
Thanks
556
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Posted June 14th, 2005 14:00
Ok. Can I change my mind? :smileytongue: Maybe it's the USB cable or the board inside the projector that has problem? Then it defaults back to "return the projector for repair." :smileyhappy:Why hasn't the Dell moderator stepped in, eh?Message Edited by jingyenshiau on 06-14-2005 11:01 AM
556
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Posted June 14th, 2005 19:00
You certainly can change your mind. I appreciate the help. Is there a Dell moderator that can respond to this?Many Thanks556
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Posted June 15th, 2005 16:00
IRPTech,
The remote's mouse functions are only supported under Windows XP & Windows 2000. What operating system are you running?
The remote control has a cover, close it. Now, the R-sync button functions as the right mouse button. The Enter button functions as the left mouse button. The directional pad moves the mouse arrow. Your saying that none of these function on the windows desktop?Message Edited by DELL-ChrisM on 06-15-2005 12:20 PM
DELL-Chris M (old account)
#IWork4Dell
556
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Posted January 9th, 2006 17:00
Yes, None of the buttons move the mouse pointer or right/left button.I was using Win2K but recently upgraded to XP. I have not tried it on XP, but will try soon.Thanks556
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Posted February 21st, 2012 08:00
So, what was the solution?
jingyenshiau
239 Posts
556
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Posted June 11th, 2005 18:00